Amanda McDermott trading as Wishsticks.

Address: Beech House, 32 Cow Roast, Tring, Herts HP23 5RF

Telephone: 07970513989

Email: info@wishsticks.co.uk

 

Items for sale are Pottery, Artwork, Gratitude Cards, Reiki Candles, Wishsticks Reflection Cards and gift vouchers which can be exchanged for treatments, courses and gifts from the Gift Shop.  Current prices for goods and services are shown on the relevant pages for each item.  

Payment can be made via Stripe directly from the shopping page.  Items are added to the customer’s basket by pressing the “Add to Cart” link next to the chosen item.  The customer can then choose to View Cart before Proceed to Checkout, or they can carry on navigating the site. When customers are ready to Checkout, they can click on the shopping cart icon shown in the main menu bar.   

Voucher codes can be applied on the View Cart screen.  Stripe enables the customer to pay via credit or debit card.  Full payment for goods or vouchers and associated delivery costs must be made before any items are prepared and dispatched from Wishsticks to the customer.

Items are usually prepared and dispatched within 48 hours of receiving full payment.  If holiday periods prevent this, notification will be given on the Shop page website and an estimated dispatch time will be given.  Purchases made within a holiday period are taken as acceptance of the longer dispatch period.  

Standard Postage and Packing costs £3.95.  Products will be sent via Royal Mail Tracked 48 Delivery service.  Royal Mail states that they aim to deliver items sent by Tracked 48 within 2-3 days. This is not a guaranteed delivery time.  Gift Vouchers will be sent by 1st Class Signed For Royal Delivery service. Royal Mail states that they aim to deliver items sent by 1st Class Signed For by the next working day.  This is not a guaranteed delivery time. Alternative delivery methods may be agreed between Wishsticks and the customer.  The cost of alternative delivery methods will be agreed and paid in full before items despatched.  Wishsticks Reiki students and clients may arrange to collect items in person by prior appointment. No delivery charge will be made for items collected in person.

Orders may be cancelled up to 14 days after the order is received.  Cancellations must be notified in writing.  Items must be returned within 14 days of cancelling the order.  Items must be returned in their original, re-sellable condition including all original packaging. The customer is liable for the cost of returning items unless they are faulty.  

 

In the event of a dispute, customers can contact the Chartered Training Standards Institute.